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Troubleshooting

Information about troubleshooting issues that you may experience with the platform

  • How can I reset my password?
  • Clear your cache
  • Lessons are locked
  • Video playback issues
  • Receive "need an active license" error?
  • My company purchased a license for me but I don't have an active license
  • Link or unlink your social login
  • Current AIHR status and incident updates

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