Password reset
If you're having trouble logging in because you've forgotten your password, don't worry, it's easy to reset it.
How to reset your password
- Go to the password reset page by clicking here.
- Enter the email address associated with your account.
- Check your inbox for a password reset email and follow the instructions inside.
Tip: The email usually arrives within a few minutes. Be sure to check your spam or junk folder just in case.
Important things to know
- If you signed up using a social login (Google, LinkedIn, Apple), continue signing in via that method; you can’t reset your password through the email link.
- If you use a corporate or work email address, your company’s firewall or email filter may block our messages. In that case:
- Ask your IT department to allowlist emails from our domain.
- If possible, try resetting your password using a personal device instead.
Please note that this will only reset the password for your AIHR learning account, not your billing account. For instructions on accessing your billing account, check out our article here: How to manage your membership and access your billing account.
Still need help?
If you've tried the above and are still having trouble, contact our support team, we're happy to help you get back in.