Refund Policy

What is it and how does it work?

Our refund policy is put in place in case the program is not aligned with your expectations, although we would like to ensure that this program will meet your needs before enrollment.


At AIHR, we will always provide you with the latest HR training and tools to help you develop practical and in-demand skills, essential for your HR future and a flourishing career. Either that or you get 100% of your money back within 60-days of enrollment.


In the case that you receive a full refund for your license, any certificates claimed under the refunded license will no longer be validated by AIHR. 

Deleting your student profile will not cancel your installment plan or subscription payments.

Interested in reading our full Terms & Conditions? Click here



In case you are considering requesting a refund, we would love to understand your needs a little better and, hopefully, find a solution that works for you. In case you have any questions prior to submitting this request, please contact our Support Team directly

To proceed with your request, please complete the form below: 





I've filled out the request, now what?

Now that you have submitted your request, our Support Team will verify your information and process your request. 

Once processed, refunds may take 5-10 business days (or sooner) depending on the processing time of your bank.



If you have any questions about our refund policy or have not received the validation email, please contact our Support Team Directly, and they will be happy to assist you.


Your request is very important to us, and we will reply as soon as possible. 
Our operating hours are Monday - Friday 8:00am - 5:00pm  CET/CEST