Refund Policy

What is it and how does it work?

Our refund policy is put in place in case the program is not aligned with your expectations, although we would like to ensure that this program will meet your needs before enrollment.

 

At AIHR, we will always provide you with the latest HR training and tools to help you develop practical and in-demand skills, essential for your HR future and a flourishing career. Either that or you get 100% of your money back within 60-days of enrollment.

 

In case you are considering  requesting a refund, we would love to understand your needs a little better and, hopefully, find a solution that works for you.

 


 

In the request form below, you will find 3 options to request:

  1. Price adjustment, in which you can obtain a partial refund of the purchase price of a license within 60-days. This would apply in situations such as: duplicate purchases, promotional price matching, and various other reasons. 
  2. Full Refund, in which you can request a full refund of your program within 60-days of enrollment.
  3. Program switch, in which you can request to transfer your license to a different program that will better suit your needs.*Available as long as certificate has not yet been claimed.
 
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I've filled out the request, now what?

Now that you have submitted your request, our Support Team will reach out to preform a security check for the protection of your information. 

Once you have confirmed your information, our team will be able to assist you with the next steps of the process. 

 


 

If you have any questions about our refund policy or details about your enrollment, please contact our Support Team Directly, and they will be happy to assist you.

 

Your request is very important to us, and we will reply as soon as possible. 
Our operating hours are Monday - Friday 8:00am - 5:00pm  CET/CEST