Refund Policy
At AIHR, we want you to feel confident about joining. We’re committed to helping you build the practical, in-demand HR skills needed to grow your career. However, if you decide the program isn’t the right fit, you must contact our support team to request a refund. Refunds are not processed automatically after cancellation.
If your experience doesn’t meet your expectations, you may be eligible for a refund, within the guarantees listed below.
| Plan | Guarantee |
| Full Access Annual | 60-Day Guarantee |
| Full Access Monthly | 30-Day Guarantee |
| Single | 30-Day Guarantee |
| Essentials | 30-Day Guarantee |
| Team & Enterprise Plans | No Refunds |
Important: Refund windows apply only to new orders, not to subscription renewals.
Additional notes:
- Refunds are not automatic. You must reach out to our support team to request one.
- Deleting your student profile or payment method will not cancel your subscription
- If we approve your refund, any certificates earned under that license will no longer be valid or recognized by AIHR.
- If you're unsure whether you're eligible for a refund, our team will be happy to review your situation and offer guidance.
To request a refund or ask questions about your eligibility, please contact our support team directly. We're here to make sure you get the most out of your AIHR experience.