Invite and remove team members

As a License Holder or Manager of a team license, you can manage your team by deciding who to invite and who to remove. In this article, you learn more about how to do this.

Invite team members

Here's how:

1. Navigate to the portal's ‘Account & My Team’ section. Click on 'My Team' in the top center of the page. 
2. Select ‘Invite Team Members.'

3. Enter the new member’s full name and email address. 
4. If you want to invite multiple members at once, click ‘+ Add Another Row’. 
5. To send the invitations, click on the yellow ‘Invite’ button.

Once the invitations have been sent to your team members, they will receive an email that includes a link to join your team license.

To complete the registration, the new members will need to:

• Click on the link in the invitation email to activate their account
• Use the same email address where the invitation was sent to create a new account or sign in to an existing account

Once they have activated their account, their last login date will be visible on the ‘My Team’ page.

Resending an invite

If your team member hasn’t received their invite or didn’t activate their account on time, you can resend it.

Here's how:

1. If 'Invite pending' appears next to the member's name underneath 'Last Login,' it means that they haven't activated their account yet.
2. Click the blue "Resend invite" button.
3. After the initial resend, a 2-minute timer will appear to prevent multiple invitations from being sent. Once the timer expires, you can resend the invite again if needed.

Remove team members

You can remove members to free up space on your license. When someone is removed from a license, they are no longer a member. However, their account can always be reactivated in the future.

Here’s how you can remove a member:

1. Navigate to ‘Account & My Team’ in the learning portal. Which can be found at the bottom left corner of the page.
2. Click on the trashcan icon next to the member that you want to remove

3. A pop up window will appear, asking you to confirm if you want to remove the user.
4. Once you have chosen ‘Remove Member’, you will see a confirmation of their removal.

If needed, you can always invite them back later.