How do I contact the AIHR Support Team?

We’re here to ensure you get the help you need when needed.

Support Hours

Our Support Team is available from 9:00 AM to 5:00 PM Central European Time (CET) Monday through Friday. If you contact us outside of these hours, feel free to leave a message or send us an email—we’ll respond as soon as we’re back online during the next business day.

How to contact us

The easiest way to get in touch is through the purple help beacon located on the left-hand side of your screen. Here's how:

1. Click the purple beacon.
2. In the pop-up window, select "Ask" at the top.
3. Fill in your details and your question so we can assist you as quickly as possible.

We appreciate your patience and look forward to supporting you!